Account Management is essential for business success. After all, where would you be without your customers? Whether you have major key accounts or small-scale but loyal customers, it is a challenge to keep all your customers satisfied and to support them well. And perhaps you sometimes have to deal with unsatisfied or difficult customers?
This is when you can make the difference!
With this online training you lay a solid foundation to keep all those customers happy and satisfied and do good business at the same time. You learn to set goals, determine strategies and keep control over all your customers.
De online training "Account management" duurt ongeveer 3 weken.
This is the perfect online training if you want to increase your success rate with your customers. It is for everyone who has a lot of recurring customer contact and who wants to build a strong business relationship with customers. The Online Account Management Training is aimed at people who work in, or are considering a job in, sales or account management. But it is also for people who want to know why two different account managers can have completely different attitudes. It also benefits buyers who want to be treated as a proper account. And finally, this training is suitable for people who are considering a degree in this field but first want to get an impression of what it actually entails.
De online cursus “Account Management” bestaat uit: E-Book, vervolgadvies, evaluatie en een certificaat.
Deze online cursus wordt niet afgelegd met een eindtoets.
Hoe gaat dit in zijn werk?
Het certificaat kun je uiteraard op je Talentcard® plaatsen. Zo houd je iedereen op de hoogte van de ontwikkeling die je doormaakt.